Selecting the Best Nurse Call System: A Comprehensive Guide
The nurse call systems comparison process doesn’t have to be daunting. Understanding what steps you take and what to consider when researching the many different national call systems available for your hospital or health system will simplify the process from selection through implementation. Partnering with the right technology provider will also ensure your organization achieves its short and long term goals. From identifying your hospital’s technical needs to measuring ROI, this comprehensive guide will walk you through each step of the selection process to help you choose the best nurse call system for your facility.
Step 1: Identify Nurse Call Needs & Budget
An advanced nurse call system improves communication and workflow across many teams within an organization. The type of nurse call system and key capabilities that work best for an organization can be influenced by a multitude of factors including facility size, location, patient demographics and departmental needs. For example, a hospital in a densely-populated, urban setting will have significantly different needs and resource demands than those of a rural facility.
Take time to work with all groups that would impacted by new national call systems – clinical, IT, transport, environmental services, radiology, pharmacy, facilities – to identify each team’s unique needs, preferences, resources and areas for quality improvement.