Rauland Responder 5

Beautifully suited for all your web-based needs

Rauland Responder 5

Rauland Responder 5

Rauland Responder Toledo Hospital Nurse Call Systems

Rauland Responder Toledo is a nurse call system specifically designed for the patient care demands of a hospital. The Responder 5 nurse call system is a complete, integrated, and easy-to-use communication system that helps nurses provide the best possible patient care. With Responder 5 nurse call your patients will be confident that care is on the way because the Responder 5 nurse call system has the most features available for getting making sure that, the right person gets the right call at the right time, no more distractions, no more misdirected calls.

Calls from a patient can be relayed directly to the nurse’s wireless phone or pager. If the nurse cannot answer immediately, the call is automatically routed to the next appropriate caregiver. Nurses can consult with physicians real-time, without back-and-forth, hit-and-miss paging. This quick, direct, content-rich communication prevents errors in care, while saving time and effort. Perhaps best of all, this nurse call system is quiet, and a quiet environment is a healing environment.

Nurse Call that is Simple and Effective

Unlike complicated technology that can burden staff, Responder 5 is simplicity in action. With one touch, a nurse can be reached; a call can be forwarded or canceled; and nurses can contact other hospital staff. Signing “on” and “off” duty takes only seconds, no more long lines at shift changes or waiting for patient assignments. Because the system can be customized to support the way your nurses run their floors, staff acceptance is immediate. Everything about the Responder 5 nurse patient communication system relieves nurses from wasted effort, so they can spend more time on what matters most: quality patient care.

Nurse Call that Streamlines Staff Workflow

The Responder 5 nurse call system includes features that can allow the push of one
button in surgery to tell environmental services to clean the room, central supply to stock supplies, and the PACU that a patient is coming. This reduces several routine and follow up phone calls to a single step. Wasted time and effort are eliminated. The system streamlines
workflow and speeds up response time to patients’ needs, while integration with other technologies (such as wireless phones and pagers) and other areas (such as environmental services, pharmacy, and dietary) ensures both efficiency and effectiveness. The system also integrates with the hospital’s data network to create an up-to-date, real-time electronic census that shows patient information, room status, and services needed in a quick, easy layout.

Nurse Call that is a Complete Customized Solution

Torrence Sound has a full time staff dedicated to providing unique solutions for hospitals nurse patient communications systems. The Responder 5 provides a platform that connects patients to
staff by linking the capabilities of the latest wireless technology, phones and pagers, real-time locating systems, electronic staff assignments, and enterprise-wide reporting, with traditional
“nurse call” equipment. Because the system is scalable from one bed to over 1500; from one unit to over 100; Responder 5 can be readily configured to meet the needs of your entire hospital.
Torrence Sound employs a high qualified staff that understands “nurse call” and “hospitals”
processes and systems integration. Torrence will provide hands-on training in using and maintaining the systems, ensuring that Responder 5 is used and runs as it should, day in and day out.

Rauland Responder 5 Hardware Components
Displayed here are just some of the communication stations for the Responder 5 system that can be used to construct unique solutions for nurse patient communications in hospitals as well as streamlining staff workflow.


VoIP Nurse Console

MODEL: 351200
The VoIP Nurse Console is typically located at a local nursing station, work station, centralized communications center, or any place where staff receive calls, communicate with staff, or initiate any Responder 5 related features.

VoIP Staff Terminal
MODEL: 351300

The VoIP Staff Terminal is a dynamic device that functions as a Staff Terminal patient or procedure room communications tool while providing with “soft” touch-points to initiate an instantaneous notification of an in room need.

Corridor Light
MODEL: 352000

The Corridor Light is typically located outside of patient and Corridor Light staff areas to provide visual indication of calls originating from bedside, bath/emergency, and code stations as well as service requirements and staff presence.

Enhanced Single Patient Station
MODEL: 353001

The Enhanced Single Patient Station is a single bed station with the added capability of placing two additional calls.

Duty Station
MODEL: 353100

The Duty Station is typically located in a utility room or an area where staff members may be working and need notification of active calls within their area.

Staff Station
MODEL: 353101

The Staff Station typically located in a room or on a floor where staff members may be working.

Bed Status Station
MODEL: 354016

The Bed Status Station provides the facility with a workflow solution. The station can be customized to your unit/departments needs.

Code Station
MODEL: 354011

The Code Station is a call pushbutton station providing the ability to place a code call. Pressing the cancel button cancels the call.

Cancel Station
MODEL: 354010

The Cancel Station can be programmed to cancel some or all call priorities placed from a room.

Pull Cord Station with Call Button
MODEL: 354002

The Pull Cord station with Call Button is an emergency pull cord station that provides the ability to place a unique call-in priority from a single station by pulling on its plastic cord and push button.

Hospital Nurse Call Software Applications

Featured here are just some of the software applications for the Responder 5 system that can be used to construct unique solutions for nurse patient communications in hospitals as well as streamlining staff workflow.

PC Console

The PC Console is a fully integrated application that displays all bnurse call activities on a networked workstation (PC). This is the base module necessary that enables all the other integrations and applications of the Responder 5 solution.

Staff Assignment

Staff Assignment is a software application that allows staff members to pre-assign caregivers to be responsible for certain patients or room needs. These needs can range from assistance to the bath, a patient fall, or a spill in the room and can be assigned to the appropriate staff or team member(s).

Reports Manager

The Reports Manager module allows for robust reporting of all current and historical nurse call activity. This module pulls information from a fully historical MS SQL 2008 database that optimizes data storage for report generation without compromising system response times.

ADT / HL7 Interface

Integrating into an ADT system via their interface engine enhances the user’s nurse call experience by bringing in meaningful patient information. This information is stored in a secure MS SQL database that allows only authorized users the ability to view within the Responder modules.

Real Time Location Interface

The Location Interface is a vendor neutral integration that shares staff location information back and forth between the Responder 5 system and the location system. This integration allows facilities to capitalize on a technology that brings additional benefits to nurse call.

Telephony Interface

Strengthen your unit and staff’s efficiency and effectiveness by easily making your people and information work better, together. Rauland Responder’s Direct Connect interface methods quickly and easily improve your connectivity across all of your integrated hardware and software systems.


Hospital Nurse Call Design Essentials

Nurse call systems are the primary means of alerting care providers of patients needs in hospitals. In the most basic operation hospital nurse call systems alert nursing staff of patients needs with lights and bells that are initiated by the press of a button on a call cord, pillow speaker, or a button on the patient bed rail. In addition Lights are located outside the patients room and at the nurses work area indicate the patient’s request. State and Federal Code normally requires additional nurse call signaling stations, usually called duty stations, to be located in rooms within the patient care area where staff may be isolated from the nurse call lights and bells below are listed the most common areas requiring duty stations:

  • Staff Lockers Rooms
  • Staff Lounge
  • Medicine Preparation Rooms
  • Nourishment Stations
  • Clean Work Rooms
  • Soiled Work Rooms
  • Conference Rooms

Most nurse call systems designed for use in hospitals will indicate the type or location of the patient call by the color of the room light and cadence of the audible bell tones. For instance, a call from the bathroom may be indicated by a red light and distinct tone. These distinct call types are generally referred to as call priorities. The most common nurse call priorities initiated from a patient room or bed are:

  • Normal
  • Bath
  • Bed Exit
  • Code Blue
  • Staff Assist

The Rauland Responder 5 nurse call system was the first to introduce a pillow speaker call cords that can be used for enhanced communication with easily identified buttons, embossed in Braille, for normal nurse call as well as three additional nurse call buttons for the patient to indicate a need for:

  • Water
  • Pain
  • Toilet

 When the pillow speaker is plugged into the nurse call patient station receptacle, nurse call intercom audio is automatically transferred to the pillow speaker while simultaneously muting the TV audio for the best possible nurse to patient communication.

A nurses’ call emergency station needs to be provided at each patient’s toilet and at the shower.  These stations should be the pull cord type with the cord reaching within 6 inches of the floor.  The cords are to be located within reach of a patient. Because most falls take place when patients attempt to return to bed after using the bathroom. Torrence always recommends audio capability within the bathroom, so that caregivers have the ability to encourage patients to stay where they are, either before a fall takes place or after one has occurred, until help arrives. Hearing a caregiver’s voice provides patients with a much-needed reassurance that a caregiver is on the way.

In areas where patients are under constant surveillance, the nurses’ calling system may be limited to a bedside station that will actuate a signal that can be readily seen by the other nurses.
Furthermore a communications system that may be used by nurses to summon assistance should be provided in each treatment room.

Hospital Nurse Call Compliant with Codes and Standards

Torrence Sound is a contractor specializing in electronic system solutions for life safety. Hospital nurse call systems in the state of Ohio are required by law, Hospital nurse call system must be FDA listed, built in accordance with the Joint committee on Administrative Rules, EIA TIA 1179, as well as listed for compliance with UL1069.

Nurse Call for Hospice and Palliative Care

Hospice care is for people who are nearing the end of life. Hospice care services are provided by a team of health care professionals who maximize comfort for a terminally ill person by reducing pain and addressing physical, psychological, social and spiritual needs. To help families, hospice care also provides counseling, respite care and practical support. Because unlike other medical care, the focus of hospice care isn’t to cure the underlying disease. The goal of hospice care is to support the highest quality of life possible for whatever time remains. A call light system from Torrence Sound designed specifically for hospice care can maintain a quiet restful environment while efficiently signaling patient needs to hospice care providers.

Most hospice and palliative care is provided at home. However, hospice care is also available at dedicated hospice facilities. The Rauland Responder 5 is a complete and easy-to-use nurse call system with hardware features and software options that make it ideal for use in facilities that are dedicated to hospice care.

The Responder 5 nurse call system integrates the capabilities of the latest technology of wireless phones and pagers, real-time locating systems, electronic staff assignments, and enterprise wide reporting with a dependable nurse call platform that fulfills the needs of nurse patient communication in hospice care. Therefore the Responder 5 nurse call is a system that’s readily customized to fit the hospice and palliative care environment, with solutions to the challenges faced within your hospice care organization.

Hospice Care

Hospice care is for a terminally ill person who’s expected to have six months or less to live. In addition this doesn’t mean that hospice care will be provided only for six months, however. Hospice care can be provided as long as the person’s doctor and hospice care team certify that the condition remains life-limiting.

Hospice care has been shown to make people who have incurable illnesses feel better and live longer. Because enrolling in hospice care early might help you or your loved one develop a strong relationship with the hospice staff, who can help with preparation for end-of-life needs.

Hospice Care and the Responder 5

The Responder 5 utilizes VoIP communication network running the SIP standard protocol which makes it a powerful platform for reporting and interfacing to wireless phones and other unified communication technologies. In fact, the integration capabilities of Responder can provide solutions for simpler reporting of structural measures like the Quality Assessment and Performance Improvement (QAPI). Responder 5 Reports can be exported as csv data to conform with the National Quality Forum format. Call statistics from the Responder 5 enhanced pillow speakers with pain call button can be used to implement the CMS NQF #0209 Pain Measure reporting requirements. The Structural Measure provides CMS with details about hospices’ QAPI programs.

Hospice nurse call systems designed and installed by Torrence Sound offer solutions to many workflow processes that are unique to hospice and palliative care providers. Our solutions deliver integration of Responder 5 with the hospice information systems and with other systems such as wireless phones, and Real Time Locating Systems is accomplished via a single point of connection using standard protocols.

Torrence Sound

Please submit your audio, video, security, and/or communication requirements and one of our specialists will contact you.

Contact Us
Contact Us