Advancing Resident Care with Cutting-Edge Technology: Torrence Sound’s Nurse Call System Revamp at Otterbein Sunset Village
Summary: Otterbein Sunset Village SeniorLife Community in Sylvania, Ohio, sought Torrence Sound’s expertise to upgrade their Nurse Call system, aiming to enhance resident safety with fall prevention and location tracking capabilities. To facilitate this, Sunset Village implemented the RCare Wireless Nurse Call system, which features wearable pendants for residents, enabling mobility while ensuring precise location tracking. Staff were equipped with RCare Mobile Wireless phones connected to the facility’s Wi-Fi, allowing rapid response to assistance requests with detailed resident information. This system has significantly reduced response times and boosted resident satisfaction. Additionally, Near Field Communication tags were installed in resident rooms for caretakers to log care activities, providing valuable reports for leadership and reassuring family members about the care provided.
Industry: Healthcare, Senior Living
Category: Nurse Call System Upgrade
Processes: Wireless System Integration, Resident Location Tracking, Mobile Communicaton Enhancement, Near Field Communication Tagging
Torrence Sound was selected for their ability to provide sophisticated and integrated Nurse Call systems that could meet the specific safety and communication needs of a senior living community.
Torrence Sound installed the RCare Wireless Nurse Call system, which included wearable pendants for residents and mobile wireless phones for staff, operating on the facility’s Wi-Fi network. This system enhanced resident mobility while providing accurate location tracking and efficient staff notification. Additionally, Near Field Communication tags were implemented in resident rooms for detailed care logging and reporting.
The implementation of the RCare system drastically reduced response times to resident requests and significantly improved staff communication with two-way audio and texting capabilities. Resident satisfaction increased due to the enhanced safety and rapid assistance features.
The upgrade to the Nurse Call system has greatly improved the overall quality of care at Otterbein Sunset Village. The added safety features and improved staff communication have not only enhanced resident satisfaction but also provided peace of mind to their families. The ability to track daily care activities has further assured the community of the high standard of care being provided.